Any announcements in the top bar of the website ie: complimentary shipping or express shipping over a certain amount, will automatically apply at checkout.
Please note: Covid shipping delays are taking longer than usual.
Alternatively a flat AUS wide rate of $9 applies for orders under $100.
Express Australia Post is available at checkout for $14.95
It takes 1-10 business days for your order to arrive (estimate) please see below for your state.
VIC: 3-8 business days
NSW: 3-8 business days
S.A: 3-7 business days
A.C.T: 3-7 business days
QLD: 3-8 business days
TAS: 3-7 days
W.A: 4-10 business days
International shipping calculated at checkout.
United States: 10 – 15 business days
Canada: 10 – 15 business days
New Zealand: 5 – 10 business days
Europe, UK: 10 – 15 business days
Asia: 10 – 15 business days
Everywhere else: 10 – 20 business days
Please note: All Australian orders are dispatched from Melbourne, Australia. During Covid lockdowns and holiday periods, the delivery may take longer than the estimated time frames above.
Please keep in mind that once your order has been dispatched, Gracious Minds is not responsible or liable for any losses or damages. It’s the customer’s responsibility to follow the tracking information provided. If a parcel is deemed "lost" please contact the shipping provider. We will, however, assist you in recovering an item to the best of our ability.
Gracious Minds is not responsible for any import duties, taxes, customs fees, or any other charges issued by your local government. Shipping fees and taxes will not be refunded for packages that are refused due to tax and customs duties.
To encompass the entire life cycle of a product, we begin with product design, and envision the use and management of materials in ways that preserve, value and minimize environmental impacts, whilst conserving natural resources.
Our product boxes are made from cotton paper. Cotton paper, also known as rag paper is made using cotton from used cloth as the primary material.
Place in your household green waste bin. Must first be torn into parts.
Our products are filled in glass bottles. In Australia only 9% of plastic household waste is currently recycled whereas glass is currently at 56%.
Labels & Pumps
In Australia plastic pumps and labels cannot be placed in your household recycle bin. To recycle, we use TerraCycle to ensure these product parts are in fact recycled post use. At the end of the products life, please remove labels and pump parts and mail to us. Please include your name, email address and order number and upon receiving we will email you a $10 discount code to use on a future order. Please email us first prior to shipping. firstname.lastname@example.org
Gracious Minds are not responsible for untracked or missing product part returns.
Forest Stewardship Council Certified
Our skincare lids are made using FSC Certified wood from sustainable and renewable resources. Our manufacturer is a small family owned business who produces sustainable furniture. Please note we are phasing out our wood caps containing a plastic lining. Most of our product caps now have no plastic lining.
Australian Conservation Foundation
We contribute a fixed amount to The ACF. The ACF is Australia's national environment organisation who speak out for the air we breathe, the water we drink, and the places and wildlife we love.